Shipping

Domestic - within NZ
Free NZ shipping on all orders $85 and over.
Flat rate of $8.50 for orders $84.99 and under.
Saturday delivery cannot be guaranteed.

If you place multiple orders, we reserve the right to combine the orders when shipping in order to save on wastage.  This is irrespective of whether you have paid multiple times for shipping.  We are unable to change or add to orders once placed so please check your cart carefully to ensure it is correct. 

Pick Ups
We allow pick ups from our Warehouse at 20C Lake Road, Frankton, Hamilton; Monday to Friday 9am to 5pm.  Please select pick up at the checkout and you will receive an email notification when your order is ready for collection.

International
We ship Internationally with NZPost.  Please note, we currently only ship select brands internationally - Bear & Moo, Hello Poppet and a small selection of others.  The shipping rates are flat rate and are calculated at the checkout.

Australia Standard shipping (3 - 8 days) - $14 AUD
Australia Express shipping (2 - 5 days) - $20 AUD

South Pacific - $35 NZD (6 - 13 days)
Asia - $50 NZD (6 - 13 days)
Rest of the World - $60 NZD (6 - 13 days)

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Delivery Timeframe
Once we've shipped, you’re at the mercy of the courier! However, the couriers do aim for 1 – 2 days delivery within NZ once shipped (rural delivery can take longer).  We are based in Hamilton, New Zealand. 

Our packages are shipped as plastic free as possible.  We use compostable bags which are 100% made from plants and can be composted at home. Please remove all courier ticket labels and the non-toxic adhesive glue strip prior to composting. You can read more information about the compostable bags here.   We use paper tape which can be recycled/composted.  We use cardboard boxes.  If products do arrive with any soft plastics, please recycle these if possible.